At taya369, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Six core commitments that define how taya369 handles your personal data
All personal and financial data transmitted between your device and taya369 is protected using industry-standard TLS encryption. Your information is never sent in plain text over the network.
taya369 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform and comply with regulatory requirements.
As a taya369 player, you have the right to request a copy of the personal data we hold about you, correct inaccuracies, or request deletion of your data subject to legal retention requirements.
taya369 uses cookies to improve your experience and analyze platform usage. We are transparent about what cookies we use and give you control over non-essential cookies where technically feasible.
taya369 retains your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Philippine law and PAGCOR compliance obligations.
You can opt out of marketing communications from taya369 at any time by contacting our support team or using the unsubscribe link in any promotional email we send you.
taya369 ("taya369," "we," "us," or "our") operates the online gaming platform accessible at taya369.vip. We are committed to protecting the privacy and personal data of all players and visitors who use our platform, particularly those based in the Philippines.
This Privacy Policy describes how taya369 collects, uses, stores, shares, and protects personal information in connection with your use of the taya369 website and all associated services, games, and features (collectively, the "Platform"). It also explains the rights available to you under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
By registering an account on taya369 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform and contact us to request deletion of any data we may hold about you.
taya369 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we collect include:
When you create a taya369 account, we collect information such as your full name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity, confirm your eligibility to use the Platform (including the 21+ age requirement), and comply with Know Your Customer (KYC) obligations under PAGCOR regulations.
To complete KYC verification and process withdrawal requests, taya369 may request copies of government-issued identification documents such as a Philippine passport, driver's license, SSS/UMID card, or PhilSys national ID. These documents are processed securely and retained only for as long as required by law.
taya369 collects information related to your deposits and withdrawals, including your preferred payment method (e.g., GCash, PayMaya, BPI, BDO, Metrobank), transaction amounts in Philippine Peso (PHP), and transaction timestamps. taya369 does not store full payment card numbers or mobile banking credentials on its servers.
We collect data about your activity on the taya369 Platform, including games played, bets placed, wins and losses, session durations, and bonus usage. This data is used to operate the Platform, detect fraud, and support responsible gaming monitoring.
taya369 automatically collects certain technical data when you access the Platform, including your IP address, browser type and version, operating system, device identifiers, and referring URLs. This data helps us maintain platform security and improve user experience.
When you contact taya369 customer support via live chat or email, we retain records of those communications to resolve your inquiry and improve our service quality.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, email, mobile number | Account creation, KYC, age verification |
| Verification Documents | Passport, driver's license, UMID | KYC compliance, withdrawal processing |
| Financial Data | Payment method, transaction history | Deposits, withdrawals, AML compliance |
| Gaming Activity | Bets, sessions, game history | Platform operation, fraud detection |
| Technical Data | IP address, device type, browser | Security, analytics, UX improvement |
| Communications | Support chat logs, email records | Customer service, dispute resolution |
taya369 uses the personal data we collect for the following purposes:
taya369 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and applicable regulations:
taya369 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only where necessary and lawful:
taya369 engages trusted third-party service providers to assist in operating the Platform, including payment processors (such as GCash and PayMaya partners), identity verification providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only on taya369's instructions and in accordance with applicable data protection law.
The games available on taya369 are supplied by licensed third-party game providers. Certain technical data (such as session tokens and game results) may be shared with these providers to facilitate gameplay. Game providers are required to maintain appropriate data security standards.
taya369 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order , or regulatory directive.
In the event of a merger, acquisition, or sale of all or substantially all of taya369's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.
Where taya369 transfers personal data outside the Philippines, we ensure that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and the rules of the National Privacy Commission, including contractual clauses that require the recipient to protect your data to the same standard as required under Philippine law.
taya369 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. The types of cookies we use include:
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the taya369 Platform. For more information on managing cookies, refer to your browser's help documentation.
taya369 retains your personal data for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law and PAGCOR compliance obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, taya369 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
taya369 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While taya369 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, taya369 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by taya369:
To exercise any of the above rights, please contact taya369's Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with the requirements of the Data Privacy Act of 2012.
The taya369 Platform is strictly intended for adults aged 21 years and older. taya369 does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is a mandatory condition of registration and is enforced through our KYC verification process.
If taya369 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the taya369 Platform, please contact us immediately at [email protected].
taya369 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.
Your continued use of the taya369 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how taya369 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way taya369 handles your personal data, please contact our Data Protection Officer:
taya369 is committed to resolving all privacy-related inquiries promptly and transparently. Our support team serves Filipino players across the country — from Manila, Quezon City, and Makati to Cebu, Davao, and beyond — and is available around the clock to assist you.
Your data is safe with us. Explore hundreds of slots, live casino games, sports betting, bingo, and sabong — all on a platform built with your privacy and security in mind. Must be 21 or older to play.
21+ only. Play responsibly. For entertainment purposes.